AnsweredAssumed Answered

iphone message alers

Question asked by Andrew Sumpton on Mar 6, 2018
Latest reply on Mar 6, 2018 by Andrew Sumpton

In past semesters when I received a new message in my canvas inbox, my (ios) phone would give me a banner notification on the locked screen.  But now it no longer does this.

I found this feature very helpful, as I was made aware of canvas messages when they arrived, whereas now I have to log in to canvas (or my school email where messages are forwarded) every time I want to check if there are new messages.

How can I get the message alerts working again?


Thanks- Andrew