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It has taken all weekend for a quiz to publish to Commons. How do I correct this?

Question asked by Melanie Harwell on Mar 12, 2018
Latest reply on Jun 28, 2018 by

I am the Instructional Technology Coordinator and have a teacher learning to use Canvas. Friday afternoon I helped her make a quiz and share it to the Commons, but this morning she informed me her quiz is still 'being processed'. Why is this taking so long to publish and how can I help speed the process up?