I have an instructor who has made a comment after grading a student's assignment (in SpeedGrader) who then went back and added another comment. As the instructor, I can see both comments (the original comment has a small red dot next to it). However, the student can only see the last comment made. My question is whether it is possible to add multiple comments (posting each one) in SpeedGrader to an assignment submission?
Hello Cynthia. I have a couple of quick questions. Are the comments you referring to made in the "Assignment Comments" portion of SpeedGrader (right side of screen) or on the document itself? Are the students you referring to viewing the assignment comments on a particular device?
I checked in one of my sandbox courses and on my laptop both as an instructor and masquerading as a test student, I was able to see multiple comments posted by the instructor. I also checked in the teacher and student iOS apps, as well as masqueraded as a student in the mobile app and was able to see the same comments. I may be thinking of something different than you are, however.
Thanks!
Eric –
She made comments in the Assignment Comments portion of SpeedGrader. These are her comments:
And this is what the student sees:
Her first comments are not visible to the student.
Cynthia
Hello Cynthia. Thanks for the images. That helps a great deal. Here is what I see in my Sandbox course.
(Without clicking on anything.)
(After clicking on the comment bubble icon.)
(After clicking on the name of the assignment itself in the Grades tab and being redirected to the assignment itself.)
When the student clicks on the assignment itself, here "Problem P8-Payroll Register (PAYROLL)" will it open a SpeedGrader-like window where all the comments are visible similar to the faculty view?
If the student hasn't already done so, I would suggest trying to view the comments in another web browser (such as FireFox and Chrome), but it may be worth contact Canvas support about why only one comment is visible in the Grades tab view.
All the best--
Look at the “*” right before the name for the comment that’s missing. I believe that might indicate that the comment was never fully submitted and is in draft mode. It’s hard to troubleshoot further without access to the class/speedgrader, but I don’t think this is a student issue as much as an issue with the comment not being fully posted to the student.
Kona – Thanks to you and Eric for your help. I wondered about the red dot and also wondered why when I did a double-posting (I tried on a phony student) that I did not get the red dot and my phony student could see both comments. I just tried posting two comments again to my phony student and didn’t actually post the first. Yes, a red dot does show up on the “draft”. Sorry for bothering everyone. I thought a draft was indicated as a “draft”. You solved my issue. Thanks so much.
Cynthia
Look at the “*” right before the name for the comment that’s missing. I believe that might indicate that the comment was never fully submitted and is in draft mode. It’s hard to troubleshoot further without access to the class/speedgrader, but I don’t think this is a student issue as much as an issue with the comment not being fully posted to the student.