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Making video content (Collab Ultra) downloadable

Question asked by Mark Wright on Apr 3, 2018
Latest reply on Aug 22, 2018 by

Hey all,

After having run a Collaborate Ultra session with video, how do I make this downloadable?  I have recorded several videos, and some are appearing as downloadable, others not.  It appears that it is automatically deciding this and even I, as the instructor, do not have the necessary permissions to alter it.  See screenshots below for what I mean - it doesn't even appear as an option.



Thanks and regards,