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Question for Kaltura Campuses

Question asked by Rob Gibson on Apr 5, 2018
Latest reply on Apr 9, 2018 by Rob Gibson

We've noticed recently that either Canvas or Kaltura have changed something and we're no longer able to masquerade as a student and see their Kaltura video files. We get an 'Access Denied'. It has worked normally for years. Suddenly in the past couple of weeks we get the error.

 

Is anyone else with Kaltura seeing that behavior? Instructure Support claims it's Kaltura, but that seems suspect. The LTI hasn't changed that I'm aware. I thought it might be cookie settings, but that didn't seem to have any effect.

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