AnsweredAssumed Answered

Changing Office 365 Authorized Account

Question asked by Kerri Buttery on Apr 11, 2018
Latest reply on Jul 2, 2018 by Kerri Buttery

Hi everyone

I have searched for this on the community but haven't been able to find anything to help me as yet. 

I'm the account admin and need to change the Authorized Office 365 account that is linked to my profile. I've tried deleting the token, revoking access from my old Office 365 account, etc - but when I try to create a collaboration I am just presented with a 'Log In' button and it is straight back in to the old account. Our facilitators haven't been able to change theirs either.

Is there a way around this? I will be losing access to this account in a couple of months and need it linked to our new organisational accounts (for multiple facilitators as well).