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Can a User Close/Exit the Inline Chat?

Question asked by Shanae Lloyd on Apr 12, 2018
Latest reply on Apr 30, 2018 by Kona Jones

This week I have received two separate student questions about the irritation of the minimized inline chat. Both were trying to print a page and did not like having the minimized chat box outline in the lower right corner which sometimes covered page content.

 

Is there is a way to exit that tool altogether? Both students clicked on the chat feature out of curiosity, and neither wanted to continue using it after they clicked on it. As an admin (and testing it myself), the only way I could get the inline chat box to go away was by I hiding "Chat" in the navigation settings. The How do I use inline chat as a student? guide does not indicate a way to close the chat box altogether.

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