AnsweredAssumed Answered

Login to mobile app using alt login for SAML/SSO school

Question asked by C Chastine on Apr 17, 2018
Latest reply on Feb 16, 2020 by

Our institution uses SAML/SSO Login authentication. When logging into the Canvas Mobile app(s), it automatically redirects to the SAML/SSO login page. However, we also have several accounts that are still on the Canvas Login/Authentication. On the computer they just use an alternate (bypass) link (i.e. URL/login/canvas). 


My question: Is it possible for these users to use the mobile apps? What would the users need to do to have the app to look for the Canvas Credentials instead of automatically going to the SAML/SSO login page? 

(NOTE: I tried entering the full URL/login/canvas in the box instead of searching for our institution but it did not work)


Thank you,