I post comments in students' submissions and some students report that they are unable to view them. Are there known issues with viewing Speedgrader comments in specific browsers? platforms (smartphones, laptops, tablets)?
When we get these reports, we find that it is not that they can't see them, just that they don't know how to find them. There are a couple of links you can point them to:
How do I view annotation feedback comments from my instructor directly in my assignment submission?
How do I view rubric results for my assignment?
How do I view assignment comments from my instructor?
If they are having an actual technical issue and the comments just aren't appearing, they may need to open a trouble ticket with Support from Help > Report a Problem.
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