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Adding Parent to Observe

Question asked by Laura Ludwig on Apr 27, 2018
Latest reply on May 21, 2018 by Kristin Lundstrum

I need to add a parent to observe her son's Canvas course. I thought I could just add her email address inside "people;" however, when I did this I receive "unable to find matches" messages. What am I missing? Once I get her signed in as an observer, how will she gain access to observe the course?