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Recover lost submission

Question asked by Terence Gonsalvez on May 1, 2018
Latest reply on May 2, 2018 by Kona Jones

Hi, 

while grading assignments using speedgrader, a participants name was highlighted stating that he had made a submission, in a hurry, he was graded as complete for this assignment, when the page refreshed there was no submission for some reason and so he was regraded as Incomplete. And now the participant is asking us where is his assignment, he says he has made a submission (a lengthy one too) is there any way for us to recover the said submission?

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