AnsweredAssumed Answered

"Page Unresponsive"

Question asked by Corey Shim on May 4, 2018
Latest reply on May 4, 2018 by awilliams

Educator stated that she is unable to move around in her course for  Canvas. The page freezes and receives an error message "Page Unresponsive" . Her students are not experiencing the issue only the instructor.

I logged in as Julie and I was able to replicate the issue in  her courses. I received the same "Page Unresponsive" message. I would wait, and the message would go away but as I would scroll down or try to access Assignment or Modules the course would freeze, and the message would appear. I logged in as one of her students and was able to move around the course without issue and did not receive that error message. I noticed that she had a lot of students enrolled in the course (52) I think that might be the issue but im not sure. I tried using Firefox and would get the message "There is something slowing down your webpage", I will say that Firefox was a lot faster than Chrome.

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