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Student text submissions disappearing/timing out when submitting

Question asked by Rita Fennelly-Atkinson on May 4, 2018
Latest reply on May 31, 2018 by Rita Fennelly-Atkinson

Hi everyone,

Some of my teachers are reporting that student text box submission are disappearing or timing out. Basically, if a student is working writing a text submission, their content disappears when they press submit. 


It is happening at school, home, different classes, different user, different devices etc. so there does not seem to be a pattern. I have searched for this issue, but am not seeing anything in the community.


Is anyone aware of this issue happening and any potential solutions?