My To do list tells me I have 37 new notifications (on my Ipad) but there is no assignment listed. Tried to access it from computer as well, still nothing. What can I do ?
Hi Laurence ardley,
Are you a teacher or a student? Also, are you using the Canvas Student or Canvas Teacher app?
Are you manually counting the to-do items or just see a number "badge" on the icon. The Canvas Teacher app will show the proper badge for to-do items, but the Canvas Student app will only show badges for unread inbox messages.
As for the Canvas Student app, sometimes the to-do items won't mirror the web for various reasons, but mostly because it's bringing up old courses. If you know something in the to-do list is done, you can simply swipe right on an item in the to-do list to remove it. This will sync with the web as well.
Let me know some more information and I'll be glad to help you even further. Thanks!
Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.
Just a quick update. This is a known issue of the Canvas Teacher app (if you are using that) and a fix will be out eventually, but the release is TBA.
For Canvas Student, the latest version, 6.4.3, fixed some of these issues. Try downloading the latest version and see if this helps. Thanks.
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