Hi everyone, my University farm out a number of our exams via the proctoring company Examity, and the Examity proctor encountered a potentially serious issue. Students screen share with the Examity proctor and during certain points the Examity proctor takes control of the screen to do certain tasks, like putting in a password. While the proctor was putting in the password for an exam the text field wasn't hiding any of the characters in the password. The proctor attempted multiple times to put in the password and each time the characters in the password were showing and the student could see them. The characters stayed visible and at no point were hidden.
Please see screen shot for reference. The screen shot doesn't show the issue happening, but it shows where the proctor was having an issue:
Has anyone else encountered an issue with the password field not hiding characters? From what I know thus far, this is the only reported incident in our University and I'm not sure whether the student was using a wifi or ethernet connection.
Knox Mallette & Rick Murch-Shafer,
Thanks for posting. We have thoroughly researched this issue and could not recreate the error. The only scenario where this would happen is if you adjust your settings in Canvas to allow password visibility. Should you have any additional questions, please reach out to the Examity support team at 855-Examity or support@examity.com.
Sarah Pauling
Examity