AnsweredAssumed Answered

Quiz images don't load on some computers

Question asked by Jonathan Armbruster on Jun 20, 2018
Latest reply on Nov 26, 2018 by Jonathan Armbruster

I am having an issue with images working on the quizzes of most computers, but not all. This is not an access error, as I have seen it myself. The Mac laptop I created the quizzes on works, but my Microsoft Surface does not. I don't see any lock icons, and, presumably, when I log on to Canvas with the Surface, my credentials should have the same access. Any clue how to fix this? The student that had an issue today was on Mac, so this problem cuts across operating systems.