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MindTap assignment grade not showing in Canvas

Question asked by Isaiah Fernandez on Jun 24, 2018
Latest reply on Jun 25, 2018 by Tracey DeLillo

Hello all. 

My course currently uses MindTap for all our homework, and that doesn't seem to be an issue. We have three chapters due tomorrow, and I completed ALL assignments on MindTap. However, Canvas is showing 3 of the assignments as "-" for a grade. While ALL the other assignments have the appropriate number/grade for what I got. It's just those three (which are from the same chapter) 

Very confused, because if  the grade is "-" then that means it will most likely be a 0 for when the due date comes.

 

It's been like this for a few days (I finished the assignment on Friday and assumed it would be fixed naturally by now)

One of the assignments on Chapter 3 (The chapter where all the assignments aren't showing) DOES show, so I know it's not the chapter. It's just those particular three.

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