AnsweredAssumed Answered

Is there another way to delete a Canvas user?

Question asked by TRC Support on Jun 26, 2018
Latest reply on Nov 28, 2018 by

We are having issues with one faculty member not being able to log into Canvas. We keep getting Invalid Username or Password. Our system is set up that the password is the same for Canvas as it is for email.  She IS able to log into email. So we wanted to delete her Canvas account and start over.


We have tried using the "Delete from College" link from with Name and Email section of the profile page.

We have also tried using a SIS import with the status marked as "deleted".


Is there another way within an Admin control to delete a user?


Any help is greatly appreciated!