So I did not have a 'conditional release API Admin' when I installed the GITHUB Canvas. Now I cannot use the mastery mode options. Any ideas please?
Hi Asher Levin,
Depending on what script you are using from GITHUB it could be affecting Masterypaths and your best course of action would be to contact our support directly as they will be able to look into your specific instance.
Paul - how do I contact your support directly please?
I have emailed and I got told that you guys only deal with Cloud issues. I then leave a message on GitHub - but that place is like a ghost town.
I have had the script installed now on 2 separate servers - both the same issues (by 2 different developers). They have been using the latest script.
To contact our support you can use firstname.lastname@example.org. Support is right, if you have added anything to your own servers we have no way of accessing non-instructure products. If you back out what you added to your server MasteryPaths should work. When you reach out to support you can also let them know what you are looking to accomplish. They might be able to give you some ways to accomplish what you are needing that would not break MasterPath functionality.
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