AnsweredAssumed Answered

Images on web vs app version of Canvas

Question asked by Tristen Haines on Jul 20, 2018

Hi,

 

I am having difficulty with images not consistently appearing in the iPad app version of Canvas.

 

Images are created using the canva.com app or downloaded from the internet. Images are then uploaded as a file or image within the canvas web space using Chrome browser on my Macbook.

 

Images sometimes appear – more often in the web (Mac/Chrome) environment, but not always in the iPad app environment.

 

Frustratingly, they will often appear (in the iPad app) in the first viewing, but not in later viewings. The images will always appear in the Mac/Chrome web space.

 

I really need images working as I teach young children who need visual support.

 

Could you please reply with some advice or a fix?

 

Many thanks

 

Tristen Haines

Year 1 Classroom Teacher

Head of Burrows House

+61 3 9816 1313 | carey.com.au<https://www.carey.com.au/>

 

349 Barkers Road Kew VIC 3101 Australia

ABN 83 051 576 062 | CRICOS #00135G

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