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Annotations disappeared?

Question asked by Martha Paben on Aug 7, 2018
Latest reply on Aug 7, 2018 by

Annotations were working fine for me. Now, all of a sudden, the annotation tools have disappeared in DocViewer. I have called support and put in support tickets. Support seemed to be just as perplexed as me. The funny thing is, too, that another admin in my organization can see and use the annotation tools just fine. Why have they disappeared for me? Anyone else having this issue?