AnsweredAssumed Answered

Cant get Canvas Commons working - self hosted Canvas instance

Question asked by Tim Kidd on Aug 13, 2018
Latest reply on Aug 15, 2018 by Tim Kidd

I have setup Commons as detailed in the documentation for self hosted setup Instructure Self Hosted Canvas Commons Setup . The first time I clicked on configure on the APP it followed all the right steps to login and i assumed it was going to work. However the commons link never showed up on the side bar and when I go back into configure for the APP it just says "oops! sorry, there is a problem in your Canvas/Commons configuration. Please notify your canvas administrator."

After this screen shows I can open the https://lor.instructure.com website in a browser and access commons that way, so it appears to be logging in but just not within Canvas.

I have tried removing the APP and developer keys and recreating them but still no luck.

Any help would be appreciated.

 

Regards

 

Tim

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