I just signed up for Canvas. After I got my email, I clicked the link to finish the registration process. Now everytime I log in, I get an unauthorized message. I have a screen shot of it attached to this message. Can someone tell me what is wrong?
Hi Gretchen, and Welcome to the Community!
You may be experiencing a known 'bug' that is still being investigated.
If this is the issue, you can get past it by simply clicking on any other navigation link in the left hand 'global menu'. This often happens when a user closes Canvas without logging out, but sometimes it just happens, which is what is being investigated.
I hope this helps you get past this issue.
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