I'm trying to create a pairing code for my mom to have a parent canvas account. We keep getting "invalid pairing code" when we enter the code from my user settings. How do we get a valid pairing code?
Anna Beardsley This guide should help?
How do I generate a pairing code for an observer as a student?
We have followed that guide. However when we enter the pairing code - an error message pops up that reads "invalid paring code"
We have even tried to copy and paste the code, in case we weren't typing it correctly.
When you try to create the account, are you in the same domain as your student? Always double-check that, especially with the apps. The default "domain" will not work with your student's pairing code. Let us know if that's not the case.
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