AnsweredAssumed Answered

How to embed a Zendesk Chat Widget in Canvas?

Question asked by Kunal Ashar on Aug 17, 2018
Latest reply on Aug 23, 2018 by Laura Gibbs

I'm attempting to embed a Zendesk chat widget in my Canvas instance. A Zendesk chat widget is *normally* embeddable in a website using a simple <script> tab, like the one below:

 

<!-- Start of emeritus Zendesk Widget script -->
<script id="ze-snippet" > </script>
<!-- End of emeritus Zendesk Widget script -->

 

However, this won't work in the global JS file (because it's an HTML tag, not JS). And when I try to embed this in a page or module, Canvas strips it out or removes it.

 

What are my options? What can I do?

 

Thanks in advance.

Outcomes