I've been telling folks in our institution that when it takes an abnormally long time for a course import job to get processed in the queue is that it's because there are a lot of other jobs system wide going on. We have a lot of jobs stuck in our queue that eventually get processed but went much faster at the beginning of this week compared to this point in the week, and it happens every year. What I'd like to know is how far reaching this job status queue reaches in the AWS infrastructure. Is it just our Canvas instance that is plagued by this or do the other instances that share our node(s) in AWS also come into play?
Hello there, Jeffrey Anderson...
I am not certain on an answer for you, but I am going to share your question with the Canvas Developers and Canvas Admins groups here in the Canvas Community in hopes that your question will get some additional exposure. I'm not sure if you are already a member of these groups, but if not, you can click on each of the links I have provided and then click on the "Follow" button at the top right corner of the page. Near this button is also an "Actions" link where you can then select "Join group". I hope this will be of help to you, Jeffrey. Good luck!