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Student got a message that says she's blocked from course until 9pm?

Question asked by Allison Kiefner-Burmeister on Aug 19, 2018
Latest reply on Aug 19, 2018 by Allison Kiefner-Burmeister

School starts tomorrow, and I sent my students a welcome message. A student wrote back and said that she is blocked from entering the site until 9pm, so she can't see the syllabus. What is going on? The site is published and when I go in under student view, i can see everything.