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Canvas Student App Assignment Submission Issues

Question asked by Matt Dunham on Aug 23, 2018
Latest reply on Jan 21, 2019 by

My students are not being able to submit images via the Canvas Student App on their phones.  We have been using it for 2 weeks, and began having issues Tuesday (8/21).  They are still able to submit images via a device like a Chromebook, but are receiving errors when they use the app by taking a picture of their assignment.  Attached are the error messages coming up.  Any guidance to correct this issue would be appreciated!  canvasstudentapp