I have an older laptop and canvis will not let me log in because it doesn't support the software. What kind of software does it need?
Hi michelle mcintyre and welcome to the Canvas Community!
If Canvas is giving a message about not supporting the software then it's most likely that your web browser is an old version. Canvas supports all of the common web browsers but it prefers you to have a recent version of whichever browser you're using. See this page for information on which versions you can use:Which browsers does Canvas support?
You might be able to solve your problem by simply updating the web browser installed on your laptop. If you need advice on doing this, I recommend contacting the local technical support team at your college.
Hi, michelle, I see you've posted this question twice! So that we can keep parallel and duplicative comment threads from continuing, I'll link out to the other question—canvis doesn't work —and lock this one.
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