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Created Announcement, Did Not Receive Email

Question asked by Millie Serna on Aug 27, 2018
Latest reply on Aug 28, 2018 by Kona Jones

I am a Canvas admin working with an instructor who sent out an Announcement to all students 3 days ago. She did not receive a copy of her own announcement, even though her Notifications settings are set to do so. Anyone have troubleshooting ideas? I verified that her Canvas profile is using the correct email address, and that it's not going into her Spam or Junk folders. I enrolled myself as a student and verified that I did get the email from the announcement.

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