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How do I sync a "cleared" grade field to Powerschool SIS for an assignment I've already graded?

Question asked by Dylan Connor on Aug 30, 2018
Latest reply on Apr 2, 2019 by

When a student has missing work, I add a zero in the gradebook, and sync it to Powerschool. If that student then turns in their work, I want to be able to "clear out" the grade field so it's no longer affecting them until I can get around to regrading their submission.

This works perfectly in Canvas, but it does not sync that "cleared" field to Powerschool - the zeroes stay, causing parents and students to freak out until I can regrade that assignment.


Is there a way to make the cleared grading field sync to Powerschool?