Hello! My institution is using the Free for Teachers version of Canvas. When I enter new students into my course, I use the format "Firstname Lastname" <email@example.com>, then click to automatically add their names before sending the course invite. However, it appears that some other teachers are simply entering the students' email addresses without their names, which has created a problem. Students who accepted an invite from another teacher (and subsequently created an account) before signing into my course now have no name-- I just see their email address where their name should be. I had a student go into their account and add their name to their profile, but it's still not showing up on my course roster or gradebook.
Is there a way that I can change this, or a way for the students to change this themselves?