When I have been looking through canvas, I will be scrolled down a page and every ten seconds the page automatically scrolls right back to the top. This has never happened before until a month ago. I have to keep scrolling back down to where I was on the page, just so it can scroll back up to the top ten seconds later.
Macy, this is a strange issue. Have you tried switching Internet browsers (Chrome or Firefox). What about a different computer? Are you on a laptop? I wonder if you’re accidentally doing something with the touchpad.
I’d try these things first and if you’re still having problems then contact Canvas Support at your school to see if they can help. If you’re not sure how to do this click on the Help link in Canvas and Report a Problem.
Kona
Macy, this is a strange issue. Have you tried switching Internet browsers (Chrome or Firefox). What about a different computer? Are you on a laptop? I wonder if you’re accidentally doing something with the touchpad.
I’d try these things first and if you’re still having problems then contact Canvas Support at your school to see if they can help. If you’re not sure how to do this click on the Help link in Canvas and Report a Problem.
Kona