I am unable to view a recorded live session class. There is no link to click that shows a recording. I have asked other people in my class and they have the link and can view it. I need help viewing or getting access to view the recording.
I am unable to view a recorded live session class. There is no link to click that shows a recording. I have asked other people in my class and they have the link and can view it. I need help viewing or getting access to view the recording.
Hi Danielle,
There are a lot of different things that could be at play here, do you know whether this is a BigBlueButton recording, or Zoom (or other?).
If the other students can see this and you are unable, I would suggest reaching out to your teacher, it sounds like it may have been posted to a particular group or section, and may simply be an oversight.
You can look through this guide How do I send a message to a user in a course in the Inbox as a student? on how to send a message to your teacher.
If you have any more details of where the students are going to in the course to find the video, that may help us narrow down the problem further.
Hope that helps!
Stuart
Okay thank you! I have emailed and sent a message through Carman to my professor, but I haven't received a reply yet. The other students are seeing a link that says "1 recording" whereas I can just see the date of the concluded conference. All of this is through the conference tab and under concluded conferences. Mine just shows the live session with the date but other students show that and with a link to access the recording.
-Danielle
Hi Danielle,
There are a lot of different things that could be at play here, do you know whether this is a BigBlueButton recording, or Zoom (or other?).
If the other students can see this and you are unable, I would suggest reaching out to your teacher, it sounds like it may have been posted to a particular group or section, and may simply be an oversight.
You can look through this guide How do I send a message to a user in a course in the Inbox as a student? on how to send a message to your teacher.
If you have any more details of where the students are going to in the course to find the video, that may help us narrow down the problem further.
Hope that helps!
Stuart