AnsweredAssumed Answered

File Size Limitations - Canvas Course Import

Question asked by Melissa Gonzalez on Sep 3, 2018
Latest reply on Sep 5, 2018 by Melissa Gonzalez

A few years ago, I used a free account of Canvas to teach a course. I exported the course at the end of the semester and deleted my account. I have started teaching again, this time at a new school, and I am having trouble importing this class. We have a 250MB account limit but the exported file (from my free account) is 253MG in size. Is there any way I can be granted a one-time import of course content? Is there a license I can purchase for admin privileges even though my school does not use Canvas?

 

Is there a two-week trial that would grant me upgraded access to my current Canvas account?

Any help would be greatly appreciated.

 

Thank you!

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