When starting a collaboration (Using Office 365) I get an error message every time that I add students and click save.
What do I need to do to fix this?
Hi Alice Suroviec
We are also experiencing this and instructure are looking at this for us, in the meantime you could try the following which has worked for us but just as a temporary solution:
Also avoid any special characters in the collaboration title or spaces at the beginning of the title as I found these also caused the 'unexpected error' to occur when creating a collaboration.
Hope this helps.
Hello there, Alice Suroviec...
I have been reviewing older questions here in the Canvas Community, and I stumbled upon your question. While I don't necessarily have an answer for you, I wanted to check in with you because I noticed that we have not heard back from you since you first posted your question on September 5, 2018. It looks as though Joseph Avneri was able to offer you a possible work-around solution. Have you had an opportunity to review his response? If so, did his feedback help to answer your question? Do you have any outstanding questions for Joe as it relates to your original question? If you feel that Joe has helped to answer your question, please feel free to click the "Mark Correct" button next to his response. However, if you are still looking for some help with your original question, please come back to this thread to post an update letting us know how we can be of help. For the time being, I am going to mark your question as "Assumed Answered" because we have not heard back from you and because there hasn't been any new activity in this topic since Joe's reply on November 27, 2018. However, that won't prevent you or others from posting additional questions and/or comments below that are related to this topic. I hope that is alright with you, Alice. Looking forward to hearing back from you soon.
Has anyone else been finding this an issue lately? I used to have no problems accessing Office 365 files through Canvas, however in the last two weeks I get the error posted at the top of this thread, and the workarounds provided end in the same error everytime, regardless of which Canvas course I am in, and on both the Home page O365 nav and the Collaboration nav. Very difficult when looking at current options to engage learners remotely.
Are you having the problem just in Chrome, or in other browsers as well?
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