James Turner

Default notifications in the app

Discussion created by James Turner on Sep 5, 2018
Latest reply on Sep 15, 2018 by Kristin Lundstrum

hi

we have been doing some evaluations with students. We are getting some really positive feedback on the student app. We also believe it is increasing engagement in the courses, particularly through announcements. However, some students delete the app because they get 'information overload' from the default notifications settings. As far as we can tell, when you download the app all the usually notifications are set to on, rather than to the usual desktop default settings. Of course, students should know to trim these notifications, but for some reason, they are missing this and aborting the app.

I have submitted an idea to have these set at the desktop default when they first download it.

https://community.canvaslms.com/ideas/12254-default-notifications-for-student-mobile-app 

But I would like to know if others have had the same problem, and found solutions to helping students over the initial hurdle. 

jim

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