AnsweredAssumed Answered

Calendar Feed not working?

Question asked by Josh D on Sep 5, 2018
Latest reply on Sep 6, 2018 by Josh D

Hi everyone,

 

I'm trying to subscribe to the "calendar feed" from Canvas using the calendar app on my computer but am encountering an error.  Here are the steps I'm taking:  After logging into Canvas, I go to my Calendar.  I click on "Calendar Feed" and copy the URL to my computer's clipboard.  Then I switch to my calendar app (Mac OS 10.13.6) and select "New Calendar Subscription."  I paste the URL into the box and click "subscribe."  Then I get an error message saying: "There was an unexpected error with the request on subscribed calendars (error -1)."

 

To test whether the problem was Canvas or my computer's calendar app, I then tried to subscribe to the Canvas calendar feed using Microsoft Outlook.  It created a calendar but did not import any of the events from Canvas.  This leads me to suspect that the problem is with Canvas, not my computer or Outlook.

 

Has anyone else experienced this?  Any ideas for how to solve it?

 

Thanks!

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