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Why does Canvas keep saying I habe the wrong file type to turn in even though it is the correct file type?

Question asked by Kaila Ortiz on Sep 6, 2018
Latest reply on Sep 6, 2018 by Rick Murch-Shafer

For an assignment I turning in it needs to be a .doc or a .docx file, which my assignment is in but, I continuously keep getting a message saying it is a wrong file type and will not let me turn in my assignment.