AnsweredAssumed Answered

Browser problem accessing media

Question asked by George Randels on Sep 9, 2018
Latest reply on Feb 9, 2019 by

I have set up some video for viewing using My Mediasite. Accessing the video via Firefox works just fine, but with Safari users get prompted to login and then get stuck in a loop, rather than getting access to the video. Is this a compatibility problem between Canvas and Safari? I have only tried these two browsers. Is there a fix, or should I just advise all of my students to use something besides Safari?