Tammie Holmes

Help Desk Access for Student Workers

Discussion created by Tammie Holmes on Sep 10, 2018
Latest reply on Sep 11, 2018 by s.j.watts@bham.ac.uk

Greetings!  I'm curious what other schools do for Help Desk/Support access for student workers.  What type of access are you providing?  There are some instances where a student is seeing some type of behavior where it's difficult to duplicate without viewing the student's class. 


What ideas and/or concerns does the community have about these types of scenarios?


Thank you!