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How to stop error "Grading Category missing" when syncing to PTP?

Question asked by Jessica Runtz on Sep 11, 2018
Latest reply on Sep 11, 2018 by Jessica Runtz

I am having trouble syncing my grades from Canvas to Powerteacher Pro (first year using PTP, had no issues with regular PS). When I go to sync a grade, I'm getting this error: "Grading Category missing for assignment." However, the assignment has the category "Quiz" and the category "Quiz" exists on my PTP written the exact same way, same weights, etc. I can't figure out what isn't working. I searched the guides and previous questions and couldn't find any answers there either. I've tried it with other classes and other assignments. I've tried deleting and recreating the categories on both PTP. Nothing seems to be fixing it. Any suggestions would be appreciated.