i can’t log into canvas on my iPad or phone yet I can get into here. It is the same name and password. I’ve asked for a reset 3 times over the course of two hours and have heard nothing. Anyone have any ideas?
Hi Kate palese,
What address do you use to login on the web?
my credentials work at this address: https://canvas.instructure.com/login/canvas <https://canvas.instructure.com/login/canvas>
but doesn’t work on any of the mobile sites
It looks like you are using Canvas Free for Teachers/Students, correct? If so, you will need to search for "Free Canvas Accounts" from the What's your school's name? search in the Student or Teacher app - or you can simply type in canvas.instructure.com and it will take you to the login screen. Are you already doing this and it's not working?
The app goes directly to learn.canvas.net I can change the computer, but I don’t think I can change the app
AND NOW NONE OF THEM WORK
The app goes directly to learn.canvas.net <http://learn.canvas.net/> I can change the computer, but I don’t think I can change the app
Hi kate palese,
Sorry to hear you are having issues logging in. I might suggest you reset your password and see if that helps. I also added more information at your other post: https://community.canvaslms.com/thread/27155-mobile-login-with-free-subscription#comment-118264
Retrieving data ...