Hi Maria -
I have a few colleagues who also have children in the building where we teach. They actually prefer to have two separate accounts (one for teaching, one for parenting!), for their roles in Canvas. They use their official school email for their teacher account, and they use a personal email for their observer account. The most common feedback is that they can separate work life from home life a lot easier. They can sign in to Canvas Teacher and Canvas Parent using the appropriate login credentials and set notifications in a way that works best for them and their family!
If you click Account then Settings, do you see an Observing tab? If yes, you can follow the directions in this guide: How do I link a student to my user account as an observer?
If not, let me know. There is a way to do it, but it's hidden. I'll send you the workaround in a private message because it can also be used by students to observe other students.
When you get the "Unauthorized" message, where are you? Are you signing-in and trying to add your child as an observee, or are you trying to sign-in to the Canvas Parent app?
Please contact me and I will show you how to use Canvas as a Parent. I work for Katy ISD so please email me at email@example.com
Looking forward to hearing from you
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