Has anyone experienced an issue where a user could not scroll down within a Stimulus style question area? They couldn't see the chart and all the questions attached. They were using Chrome on a Chromebook.No other kids experienced it in the class. All using same device.
So...I recreated it with the student today and it turns out that the one scroll bar for the Stimulus question only popped up if you scroll over it...so she assumed there was no way to scroll. So now we know to teach them that there are 3 scroll bars...the Question Navigator, the Main page and the Stimulus Questions is a hidden one that pops up as you scroll over it.
However, we also found that questions 7-9 of one Stimulus were not showing up so after Questions 4-6 Stimulus it jumped right to 10-12...we had to use the Question navigator...why did it choose that stimulus to hide but left the other ones....odd.
Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.
Robbie
Hey Robbie,
Like with most questions about Quizzes.Next...it remains a mystery! But feel free to mark it resolved, most teachers have decided to stop using it til its ready to integrate within Canvas. The ones who do use it prep the kids ahead of time and are flexible.
Hi Jonathan. That is very strange. I haven't experienced this myself but haven't tried Quizzes.Next with a wide variety of devices. I would think that because it worked for everyone else, it is a problem specific to that device. Maybe another application is running which caused the image download to fail, Chrome or the Chromebook had updated but not successfully, or the computer lost connection to wifi?
It would be interesting to hear if anyone else has experienced something similar and if you get it working again. I would try updating the Chromebook and Chrome, restarting the system, and then logging in again to see if the same problem arises.
Good luck and please let us know what you find out in case we face something similar here!