When I get on canvas only one of my children have information available. How do I access the others?
I recently helped a parent at my school with linking another student to her already-existing Observer account, and we experienced the same thing! We refreshed the page, and then the browser. It worked! If you still are having issues after refreshing, reach out to your district's Canvas Administrator (How do I get help with Canvas?)
Hi Ashley Keener,
Are you using the Canvas Parent, Canvas Student app, or just the web?
I’m logging on via the web on my laptop.
HI Ashley -
When you login, click Profile then Settings then Observing. Do you see all of your children listed or just one?
I just see one and there is a loading arrow that spins continuously.
Retrieving data ...