Why won't my app sync with the website? I get notifications on my phone for discussions and updates and announcements, so I check them and when i log into a computer, the discussion and announcement notification comes up again.
Device notifications and website/email notifications are seen as separate on Canvas, so, unfortunately, you will see both. It doesn't gracefully sync like Facebook and other apps. The only workaround that I know of is to adjust or turn off notifications on your phone so you only get notifications, or particular notifications on the web and not your phone. You can set your device and email notifications inside the Canvas Student app, as well as the web.
Canvas Student: How do I set Notification Preferences in the Student app on my iOS device?
Web: How do I set my Canvas notification preferences as a student?
If I'm off base with my answer, can you give me a specific example of what happens on the mobile device and web that is out of sync? Thanks.
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