Students cannot download and open files that I put on canvas for them (Word, SPSS files). I published them, of course, and can download and open them myself in the student view. What can be wrong?
Are the files linked from a module, or are they just uploaded in the Files area? What happens when students try to download the files?
Were you able to find an answer to your question possibly through some of your own additional sleuthing? Because there hasn't been any more activity in a while, I am marking this question as answered as I assume that you have the information that you need.
If you still need further help or information, please feel free to reply to this thread and we can keep the discussion going. Equally if you found a solution that solved this, it would be great to hear from you how you did (as this will help anyone else that finds your question in future). Cheers,Stuart
Retrieving data ...