Hello all-knowing Canvas community! Happy Friday -
We are experiencing sync issues from Pearson My Lab (My Spanish Lab to be exact) to Canvas - and Pearson support has suggested that the sync issue is being caused because of the presence of small images/emoticons in the titles of Canvas content such as pages and discussions.
Have any of you experienced this? How is it possible for a Canvas page title (obviously not connected to the Pearson content in any way) to interfere with the Pearson grade sync?