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Instructor Getting Error Using Mobile Attendance

Question asked by Amy Weiss on Oct 1, 2018
Latest reply on Oct 18, 2018 by Guillermo Dionisio


An instructor contacted our LMS Support Desk with the following issue:


Today I started receiving this error in my iPhone Canvas Mobile Attendance:


Error Parsing the Roll Call response. Expected Int, received NSTaggedPointerString for key student_id.


Deleting and reinstalling the app did not solve this error. The other Canvas mobile services work okay.


Any ideas as to what might be going on or a work around?